The general terms of service are provided for the purpose of
enabling buyers to place an order. By placing an order the buyer acknowledges
his/ her complete acceptance, without exception, of the general sales
1 – PRICES
1.1 - The prices that are listed by Fox in a Box room escape Sarajevo include
a 60 minutes play of our game, and are shown in BAM.
1.2 - Fox in a Box room escape Sarajevo reserves the right to modify its
prices at any time. Services will be billed according to the rates in effect at
the moment the order is placed.
2 – RESERVATIONS
2.1 - Availability: All reservations are processed in real
time and are subject to availability. The sale will not be considered final
until receipt of a confirmation email from Fox in a Box room escape Sarajevo.
2.2- Confidentiality: By purchasing buyer certifies that Fox in a Box room escape Sarajevo games, components, and puzzles are to be regarded as
confidential. Any full or partial disclosure or publication to any third party
violates Fox in a Box room escape Sarajevo business interests.
2.3 – Canceling a game: As this is a live event, refunds for prepaid games can not be given. If a game is canceled at least 48 hours in advance a
voucher will be given for the cost of the game, to be used at a later
date and time.
3 – METHODS OF PAYMENT
Fox in a Box room escape Sarajevo will accept payments by cash, credit or debit cards through our online payment portal, bank transfers, or credit or debit cards on spot.
4 – SECURITY OF PAYMENT AND PERSONAL DATA
4.1- Security of payment
Fox in a Box room escape Sarajevo has entrusted its payment system to a
specialist in payment security. We do not keep any customer credit card
information on our database.
4.2- Personal data
By booking through foxinabox.ba, you consent to the use
of those items of your personal data which are necessary to ensure the proper
processing of orders. Fox in a Box room escape Sarajevo undertakes to only use this data base
for information purposes and commercial offers for Fox in a Box room escape Sarajevo Games,
and not to divulge these data to third parties except upon request by a
judicial authority or other administrative authority empowered by law to
request the communication of this information. All data is handled with the
greatest degree of care and discretion.
5 – ELECTRONIC BOOKING
5.1- Each booking has a unique order number which permits
the access to our game.
5.2- The buyer will receive by email a booking confirmation
that includes, the exact date, and time of his/her reservation.
6 – INTERNAL REGULATIONS FOR THE GAME AT FOX IN A BOX SARAJEVO
6.1- Fox in a Box room escape Sarajevo does its utmost to offer you a
game room that lives up to your expectations. However, the order, arrangement
and casting of the game remain at the discretion of Fox in a Box room escape Sarajevo and no
complaints will be accepted in the case of a modification to the game.
6.2- It is strictly prohibited to take pictures, film or to
record all or part of the game, or of the hall. Any violation of this
prohibition will be sanctioned by the confiscation of the device until the end
of the game, or will lead to the eviction of the game room, and could be
prosecuted before the courts.
6.3- In addition, it is forbidden to reproduce texts, logos,
images or any other element which appears either on the WEB site Fox in a Box room escape Sarajevo,
or emails sent by Fox in a Box room escape Sarajevo.
6.4- Fox in a Box room escape Sarajevo declines all responsibility for
any damages relating to objects belonging to customers which have not been
deposited at the reception desk, area reserved for this purpose.
6.5- Fox in a Box room escape Sarajevo is a non-smoking environment.
7 – APPLICABLE LAWS – JURISDICTION
The present general sales conditions are subject to the EU laws.